Privacy Policy

Last Updated: 2026

Counselling Wellbeing Lancashire ("we," "us," "our," or "Company") operates the website counselling-wellbeing-lancashire.co.uk (the "Site"). This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our Site and services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other details you voluntarily provide when contacting us or registering.
Technical Information: IP address, browser type, operating system, referring URL, pages visited, and time spent on the Site.
Cookies: Information collected via cookies and similar tracking technologies (see Cookie Policy section below).
Usage Data: Information about how you interact with our Site, including links clicked, content viewed, and search queries.

How We Use Information

We use the information we collect for the following purposes:

To provide, maintain, and improve the Site and our services.
To conduct analytics and understand user behaviour and preferences.
To track affiliate commissions and referrals to gambling operators and partners.
To personalise your experience and recommend relevant content.
To respond to inquiries and provide customer support.
To comply with legal obligations and enforce our Terms of Service.
To detect, prevent, and address fraud and security issues.

Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on the Site. Types of cookies we use include:

Essential Cookies: Required for Site functionality and security.
Analytics Cookies: Help us understand how visitors use the Site (e.g., Google Analytics).
Affiliate Tracking Cookies: Track referrals and affiliate commissions with third-party gambling operators.
Marketing Cookies: Used to display targeted advertisements and track campaign performance.

You can control cookies through your browser settings and opt out of certain tracking technologies. Please note that disabling cookies may limit Site functionality. For more information, visit www.allaboutcookies.org.

Third-Party Links

Our Site contains links to gambling operators, betting sites, casinos, and other third-party websites. We are an affiliate site and earn commissions from referrals. We do not control these third-party sites and are not responsible for their privacy practices, content, or terms of service. We recommend reviewing the privacy policies of any third-party site before providing your personal information or engaging in transactions.

Third-party operators may collect information directly from you independent of our Site. We encourage responsible gambling and advise you to review all terms and conditions before using any gambling platform.

Your Rights

Under UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018:

Right to access your personal data.
Right to rectify inaccurate or incomplete data.
Right to erase your data (right to be forgotten).
Right to restrict processing of your data.
Right to data portability.
Right to object to processing.
Right to lodge a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Typically:

Contact information is retained for as long as you remain an active user or for 3 years after your last interaction.
Analytics and usage data are retained for up to 24 months.
Affiliate tracking data is retained for the duration necessary to process commissions and resolve disputes.

You may request deletion of your personal data at any time, subject to legal or contractual retention obligations.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact us:

Email: [email protected]
Website: counselling-wellbeing-lancashire.co.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

This Privacy Policy is effective as of 2026 and may be updated periodically. We will notify you of material changes by posting the updated Privacy Policy on our Site.